FAQ – Custom T-Shirts, Screen Printing & Embroidery in Toronto

At Hardboiled Inc., we specialize in custom screen printing, embroidery, DTG, and DTF printing in Toronto. Whether you’re creating custom t-shirts for a Toronto business, outfitting a school team, or promoting an event, we’re here to bring your ideas to life with bold prints and quality stitching. From hoodies and hats to promotional apparel and more, we offer fast, affordable service and expert support. Below are answers to some of the most frequently asked questions we receive.

General

Is there a minimum order quantity? Is there a minimum order quantity?

Yes. Our minimums depend on the decoration method:

Screen printing: 12 pieces

Embroidery: 6 pieces

Direct-to-Garment (DTG) printing: No minimum – you can print as few as 1 shirt

Promotional products: Varies by item – see the product page or contact us for details

What is the turnaround time? What is the turnaround time?

Our typical turnaround time is 2 weeks. This includes time to source garments and complete production. Rush orders may be possible for an additional fee—just ask!

What kind of inks do you print with? What kind of inks do you print with?

We offer a wide range of inks including plastisol, water-based, metallic, puff ink, and even glow-in-the-dark. If you're after a specialty finish, let us know and we’ll source it for you.

Can I order samples of the garments before printing? Can I order samples of the garments before printing?

Absolutely. We can order blank samples for you—charges apply, but if you move forward with the order, we can use the samples and apply the print cost only. Or, book a visit to our Toronto showroom to check out our sample garments in person.

Artwork

How should I format my artwork for custom t-shirt printing? How should I format my artwork for custom t-shirt printing?

The best format is a vector file (like .EPS, .AI, or .SVG), or a high-resolution 300dpi file sized to print (acceptable types: .JPG, .PNG, .EPS).

Can you help me design my artwork? Can you help me design my artwork?

Yes! We offer design assistance and can help refine your files or create something new from scratch. Design time may incur a fee depending on complexity. You can also check out our online Designer to get started.

What’s the largest print size possible? What’s the largest print size possible?

For adult garments, the max screen print size is 14" x 16". For youth or women's apparel, the max may be smaller based on the garment’s dimensions.

Products & Sizing

Can I supply my own garments? Can I supply my own garments?

Yes, for apparel only (no promotional products). You must bring in a sample first—some fabrics may not withstand the heat of the screen printing process, and we want to ensure a quality result.

How do I find the right garment size? How do I find the right garment size?

Each product page includes a sizing chart. If one is missing, contact us and we’ll help.

Helpful measuring tip: Grab your favourite garment and measure just below the armpit across the chest for the garment width. For the garment length, measure from the shoulder seam to the bottom hem. Compare these measurements to the size chart to determine your size!

How should I care for my printed or embroidered garments? How should I care for my printed or embroidered garments?

Wash your items inside out in cold water, and hang dry to keep prints and stitching looking fresh.

Pricing

How do you calculate pricing for custom printing? How do you calculate pricing for custom printing?

Pricing depends on:

Decoration method (screen printing, embroidery, DTG)

Number of colours in the design

Total quantity of items

Any applicable setup fees (screen printing and embroidery)

Check each product page or visit our pricing guide for details. You can also reach out for a quote tailored to your order.

Do you require a deposit? Do you require a deposit?

Yes. A 50% deposit is required to start production. The remaining balance is due once your order is complete.

Still have questions?

Feel free to contact us anytime—we’re happy to help you with your custom apparel printing in Toronto!

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