Order Process

and Pricing Guide

Order Process Overview

Ordering custom apparel for your business, band, brand or team can be a simple process! See the infographic below for a quick overview of the ordering process. Give us a call or send us an email if you need help at any step along the way.


Step 1: Choose your garment

Check out our catalogue to find the right garment style for you. See our Popular category to find a curated selection.

Step 2: Start Designing!

Once you've chosen a garment and plugged in your desired quantity, click Start Designing to uplaod your logo or create a design to be added to your shirt. Scroll down to view the printing methods if you are unsure what printing method is best for your order.


Step 3: Order approved

When you are happy with your design, submit your order for approval. We will look it over and make sure there are no issues. Once approved, we will send a request for a 50% deposit.


Step 5: Production Complete!

You will be notified when your order is complete! A payment request will be sent to you to pay the balance on your order. 


Step 4: Production Begins

After your deposit is received, your order will be added to our production schedule. Production can take 7-12 business days depending on the printing method.


Step 6: Shipping

Once final payment has been received, your order will ship. If you chose local pick up, you can pick up your order during business hours. 


Step 7: Recieve

Check the tracking number 100 times in anticipation of the delivery of your order. Break open the box and check out your new custom apparel!


Step 8: Share & Review!

Take photos and share your new custom shirts on social media. Don't forget to tag @hardboiledinc! Positive Google reviews are also greatly appreciated!

General Pricing Information

Below you can find some helpful infographics to help you to understand what will determine the pricing for your order. If you are still unsure about anything, there are also some buttons at the bottom of the page that further explain our printing processes. Additionally, when you find an item in our catalogue that you like you can generate an quote right on the product page. If you send us your information this way alongside an initial quote we will get back to within a day or so. Alternatively you can contact us directly by phone or email and we will happy to answer any questions you may have.

Screen Printing

Per Item Pricing

The first thing required to calculate your order cost is the individual price of the item you wish to have customized. You can find this information in the catalogue section of our website. All of our products get incrementally cheaper based on the total size of your order with price breaks at 30, 60, 100, 250, 500, and 1000 pieces. Minimum order size is 12 pieces for garments. Minimum order size for other promotional items is variable. Please contact us or check the specific product page for more details.

Number of Colours

The next factor that will affect the total cost of your project is the number of colours within the design you are having printed. Each separate colour adds an additional $35 for orders under 100 pieces, or alternatively an additional $25 for orders over 100 pieces.

Number of Locations

The third thing that can add additional costs to your order is the total number of imprint locations.  Every separate location is subject to its own set-up charges as described above.  

Each new print location adds an additional $1.50 for orders under 100 pieces, or alternatively an additional $1.00 for orders over 100 pieces for a single colour. Additional colours cost $.50 each for orders above 100 and $.25 each for orders under 100.

Custom Name & Numbers


For individualized names and numbers the pricing is $10 for each separate name and number. Vinyl customization is an ideal and economical option for teams or school groups.


Stitch-based Pricing

For embroidery projects the customization cost will be based on the overall complexity of your design. As a result of this we would need to see your design to generate accurate pricing information.


Direct-to-Garment Printing

Coverage-based Pricing

For DTG print projects the customization cost will be based on the overall size of your print. Additionally prints on darker garments are a bit more expensive than those on lighter garments. As a result of this we would need to see both your design and know your desired shirt colour to generate accurate pricing information.

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